Privacy Policy

1. Information We Collect

ZEC Home Solutions, LLC may collect personal information that you voluntarily submit through our website forms, phone calls, text messages, emails, or other communication channels.

This may include:

First and last name
Phone number
Email address
Property address
Mailing address
Property condition
Selling timeline
Price expectations
Rental application information
Buyer or investor preferences
Lending or partnership interest
Any additional information you choose to provide

We may also collect basic website usage information, such as browser type, device type, pages visited, referral source, and general location data through cookies, pixels, analytics tools, or advertising platforms.

2. How We Use Your Information

We use the information you provide to:

Contact you about your property or inquiry
Review possible real estate solutions
Provide cash offer or selling option information
Respond to rental, buyer, lender, or investor inquiries
Schedule calls or appointments
Send follow-up messages by phone, text, email, or voicemail
Improve our website, marketing, and customer experience
Track advertising performance
Comply with legal, regulatory, or business obligations

We do not sell your personal information to third parties.

3. Calls, Text Messages, Email, and AI Follow-Up

By submitting your information through our website, you agree that ZEC Home Solutions, LLC may contact you by phone, text message, email, prerecorded message, automated technology, or AI voice follow-up regarding our real estate services.

Consent is not required as a condition of purchase or sale. Message and data rates may apply.

You may opt out of text messages at any time by replying “NO,” “STOP,” or by requesting removal during a call.

4. Cookies, Tracking, and Advertising

Our website may use cookies, tracking pixels, analytics tools, and advertising technologies to understand website activity, measure ad performance, improve user experience, and show relevant ads.

These tools may include, but are not limited to:

Google Ads
Google Analytics
Google Tag Manager
Meta/Facebook Pixel
GoHighLevel tracking tools
Other advertising or analytics platforms

These tools may collect information such as page visits, clicks, form submissions, device information, browser information, and general location data.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

5. How We Share Information

We may share information with trusted service providers and business partners who help us operate our website, CRM, marketing systems, communication tools, analytics, lead management, transaction coordination, or real estate operations.

These may include:

CRM platforms
Marketing platforms
Call, SMS, or email service providers
Advertising platforms
Title companies
Real estate partners
Contractors or service providers
Legal, accounting, or compliance professionals

We may also disclose information if required by law, court order, legal process, or to protect our rights, safety, users, business, or property.

6. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, internet transmission, CRM, or digital storage method is completely secure. By using this website, you understand that we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

8. Your Choices

You may request to:

Update your contact information
Stop receiving marketing communications
Opt out of text messages or calls
Request deletion of your information, when legally applicable
Ask how your information is being used

To make a request, contact us at:

ZEC Home Solutions, LLC
Email: [email protected]
Phone: (469) 224-1929

9. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we collected information from a child under 13, we will take reasonable steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.